Frequently Asked Questions

How long does shipping take?

All orders are processed within 1–3 business days. Depending on your location, delivery usually takes between 7–14 business days worldwide.

Do you offer worldwide shipping?

Yes, we ship worldwide. Female Empire Collection is available internationally so women everywhere can be part of the empire.

Will I receive a tracking number?

Yes. Once your order has been shipped, you will automatically receive a tracking link by email so you can follow your order in real time.

Can I pay later or in installments?

Yes. We offer flexible payment options such as Klarna and other Buy Now Pay Later services where available at checkout.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and other secure payment methods depending on your country.

What is your return policy?

We accept returns within 14 days after delivery. Items must be unused, unworn and returned in their original condition and packaging.

Can I cancel or change my order?

If your order has not yet been processed, we may still be able to make changes or cancel it. Please contact us as soon as possible after placing your order.

What if my order arrives damaged?

If your item arrives damaged or incorrect, please contact us within 48 hours after delivery with clear photos of the issue so we can help you quickly.

How can I contact customer support?

You can contact our support team anytime through our Contact page or by email. We aim to respond within 24–48 hours.

Are your products true to size?

Most of our products fit true to size. We recommend checking the size guide on each product page for the most accurate fit.

Is my payment information secure?

Yes. Your payment information is fully encrypted and securely processed through trusted payment providers and SSL protection.

What does Female Empire Collection stand for?

Female Empire Collection represents confidence, elegance, ambition and feminine power. Our brand is created for women building their own empire while embracing a luxury lifestyle and mindset.